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Dear friends of Leica,
With the easing of restrictions in Phase II, the option for self-collection at Leica Store Raffles Hotel will be available from 19 June 2020 onwards. Only deliveries to residential addresses in Singapore will continue to be fulfilled. We thank you for your kind understanding on this matter.


These General Terms and Conditions apply to each purchase in the online shop of Leica Camera Asia Pacific Pte Ltd.


The products advertised in the online shop of Leica Camera Asia Pacific Pte Ltd (hereinafter "LEICA CAMERA ASIA PACIFIC") at do not constitute any legally binding offer. Upon ordering the item, the Customer bindingly states the wish to buy the ordered item (offer to enter into a purchase contract). The Customer can submit a binding purchase offer (order) via the online shopping cart system. For ordering in the LEICA CAMERA ASIA PACIFIC, the Customer must take the following consecutive steps:

1) The Customer non-bindingly places articles into the shopping cart by clicking the button "Add to cart" or “Pre-order”.

2) All articles which the Customer has placed into the shopping cart can be viewed by clicking on the cart symbol on the navigation bar. Here, the customer can make changes at any time.

3) If the Customer wishes to buy the articles placed into the shopping cart, the Customer will click the button "Proceed to Checkout". This leads the Customer to the 3-step order procedure.

In the first step, the Customer needs to enter personal data with postal address, or sign in to an existing customer account, if any. In the second step, the Customer selects the delivery details and a payment method. In the third step, a control page provides the Customer with an overview of all data entered for the intended order (in particular invoice and delivery address, product, price, quantity, payment method). Here, the Customer is requested to confirm the correctness of the statements. The Customer can here also correct and/or change the order data by clicking on “+”, “-“ or “x”.

By clicking the button "Proceed to Payment", the Customer submits a binding offer to the LEICA CAMERA ASIA PACIFIC, thereby offering the conclusion of a purchase contract.

The offer to enter into a purchase contract is accepted only by delivery of the item or by confirmation of delivery by LEICA CAMERA ASIA PACIFIC, thus establishing a purchase contract between the Customer and LEICA CAMERA ASIA PACIFIC. If the order is delivered in more than one package, the Customer may receive an individual delivery confirmation for each package. In this case, a separate purchase contract is concluded between LEICA CAMERA ASIA PACIFIC and the Customer with regard to each delivery confirmation for the products specified in the respective delivery confirmation.

By sending the order (by clicking the "Proceed to Payment" button), the contractual text (the order) is electronically stored by LEICA CAMERA SINGAPORE (RETAIL) for the purpose of processing the contract, and the receipt of the order is confirmed to the Customer's stated email address without delay (confirmation of receipt). Together with the confirmation of receipt, the Customer will by email receive these General Terms and Conditions and the instructions on withdrawal from the LEICA CAMERA ASIA PACIFIC. Neither the confirmation of receipt nor the taking note of an order on the telephone will constitute a binding acceptance of the offer to enter into a purchase contract. LEICA CAMERA ASIA PACIFIC is entitled to accept the Customer's binding offer within 7 working days (Monday through Saturday) from receipt of the order. With regard to a legally binding order, LEICA CAMERA ASIA PACIFIC additionally points out the information on data protection.

If within the scope of the ordering process the customer states a delivery address outside of the delivery range offered by LEICA CAMERA ASIA PACIFIC (outside of the Republic of Singapore), the Customer can send a non-binding offer request to LEICA CAMERA ASIA PACIFIC. In this case - different from the ordering procedure described above - the Customer cannot send a legally binding order via the "Buy now" button. In such case, LEICA CAMERA ASIA PACIFIC will promptly contact the Customer by email or on the phone and submit a concrete offer, if possible. A direct purchase via the online shop will in this case not be possible.


The Customer's contract partner is
Leica Camera Asia Pacific Pte Ltd
600 North Bridge Road
#11-09/10 Parkview Square
Singapore 188778
Telephone: +65 65119388
E-Mail: [email protected]

LEICA CAMERA ASIA PACIFIC is available for any concerns of the Customer and possible complaints during its usual business hours from Monday through Friday from 9:00 to 17:00 on each day, under the above-stated contact details.


LEICA CAMERA ASIA PACIFIC hands over the ordered items to a shipping company according to the Terms of Delivery and Payment. The delivery costs are specified in the Terms of Delivery and Payment.


(a) This clause 9 shall apply to all refunds made in accordance with these Terms.

(b) We will refund you on the credit with which you used to make payment. Please note that upon the return of the Product to the Leica Store, the normal processing time for refunds is approximately 30 working days.

(c) Where the total value of Physical Products in a multi-item order is brought below S$500 upon the return of any Physical Product(s) in the order, the delivery charge of S$15 shall apply, and shall be deducted from the refund amount.

(d) Where a refund is requested for a Product which was purchased at a discounted price, or which was purchased with an e-coupon, the refund amount shall be at the discounted price paid for the Product. A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a purchase agreement for any purpose which can be attributed neither predominantly to their commercial nor to their freelance professional activities.


Except as otherwise stated, all prices are to be understood as end prices inclusive of the applicable statutory GST, plus delivery costs. The delivery costs are specified in the Terms of Delivery and Payment.


Until full payment of the purchase price, the products remain the property of LEICA CAMERA ASIA PACIFIC. This also applies in the event of resale, processing and combination of the products.


(a) These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

(b) The courts of Singapore shall have exclusive jurisdiction over any legal action or proceedings arising out of, with respect to, or in connection with any disputes over these Terms.

Singapore, December 2017 LEICA CAMERA ASIA PACIFIC