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Customer Care

At Leica Camera, it has always been our goal to deliver customer care beyond the expectations of our customers and brand aficionados. Leica offers you a well-developed worldwide service network. We are there to support you and your Leica product anywhere. Our clients’ needs are our top priority. From initial consultation and purchase to maintenance and data recovery, we attach great importance to individual solutions.
Customer Care Centre in Singapore is equipped with Leica Rangefinder and sensor calibration machine for the M digital cameras. The equipment carries out adjustment and calibration checks, in particular, it confirms and aligns sensor flatness. These services are previously conducted only in the Leica Customer Care Centre back in Germany. The waiting period for servicing is now shorten as basic servicing needs can now be conducted locally in Singapore.
NOTE: With the government easing on circuit breaker measures, our Customer Care team will resume operations as part of essential services starting from 11 May 2020, Monday. Strictly by appointment only.
Current: 600 North Bridge Road, #11-09/10, Singapore 188778 - last day 8 Jul
New: International Building, 360 Orchard Road, #12-05/06, Singapore 238869 - opens 14 Jul
Office Hours: 8:00am to 4.30pm, Monday to Friday (Closed during Public Holiday)*
Telephone: +65-65119388
Email: [email protected]
*New opening and closing time in effect until further notice.