Join Leica Akademie and Mathias Heng as we introduce you to the latest M (Typ 240).

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Leica Store Singapore - Leica Store Singapore

Leica Store Singapore - Leica Store Singapore

Delivered before April 5 2013: Loose Carrying Strap Eyelets

04/24/2013

We are aware that a few of the new Leica M (Typ 240) cameras shipped prior to April 5th 2013 have loose carrying strap eyelets. We have identified that these cases were caused by an assembly fault that occurred in the Leica M (Typ 240) production line. Products potentially affected only concern Leica M (Typ 240) cameras shipped prior to 5 April 2013. After identifying what happened, we fixed the production issue immediately. Rest assured that the issue has been completely resolved and corrected. We are deeply sorry that this occurred.

What to do now?

For not registered owners:
If you have not yet registered your camera at http://owners.leica-camera.com we suggest you do so, as it is the quickest means of contact. Alternatively, you may call our helpline at +49 6442 208 638 (available 24h) or send an email to typ240@leica-camera.com.

For registered owners:
If you have already registered your Leica M (Typ 240) in the “Leica Owners Area”, you will be contacted via email in the coming days and informed whether your camera needs to be checked or not.

What’s next?

Leica will contact you with detailed information on the next steps within the next few days.

Please do not send your camera in unless you have been in contact with us or with your local Leica distributor first.
If you have any further questions, we have addressed some of them on the next page and we also have an open FAQ on the Leica User Forum http://www.l-camera-forum.com/short/faqlug where we will be responding to any additional questions.

We sincerely apologise for any inconvenience caused.
Leica Camera AG

QUESTIONS & ANSWERS

Precautionary Check for all LEICA M (Typ 240) Cameras Delivered before April 5 2013: Loose Carrying Strap Eyelets

How do I know if my camera was affected?

This issue only affects specific Leica M (Typ 240) cameras shipped prior to 5 April 2013. Those cameras shipped after that date are not affected by this issue. No other Leica Camera models are affected. If you are unsure whether or not your camera has this fault, you can call our helpline at +49 6442 208 638 (available 24h) or send an email to typ240@leica-camera.com with the camera’s serial number. The best and quickest way to find out if your camera was affected is to register it and we will contact you.

When will my camera be checked?

Registered customers will be contacted with a proposed timeframe for the check. If the proposed timeframe does not fit with your personal schedule, individual appointments can be arranged.

Are all Leica M (Typ 240) cameras affected?

No, we have identified individual cases of faulty assembly for those Leica M (Typ 240) cameras shipped prior to 5 April 2013 only.

Do the eyelets fall off suddenly or is it possible that they will become progressively looser?

The eyelets should not budge within the camera body. If you notice any movement, caution is necessary. If you are unsure then it is best to contact us.

The eyelets on my camera seem to be fine right now, but can they loosen over time?

Yes, it is possible that the movement and jolting of daily use may lead to the loosening of unsecured eyelets. Again, it is best to contact us to confirm if your camera was affected.

Can I just fasten the eyelets myself?

No, the eyelets are secured from inside the camera body. You should not attempt to fix them yourself.

What happens if my Leica M (Typ 240) is damaged due to loose eyelets?

If your camera and/or lens were damaged due to this fault we will replace them free of charge.

Does my camera need to be serviced immediately or can it be done at a later date?

You can have your camera serviced at a later date, but we strongly suggest having it done as soon as possible to prevent any further potential damage.

How long will I be without my camera?

We will be working extremely hard to get the affected cameras fixed and returned to their owners as quickly as possible. To ensure this and prevent any delays we will be processing the cameras successively. Once we receive the camera, the necessary repairs will be made within a 24-48 hour period. Please note that depending on the distance from the factory in Germany, the return shipment of cameras may take some time.

I need my camera back by a certain date, can I request to have it fixed before then?

Of course we will do our best to have your camera fixed and returned to you by the date you request. We will keep you informed of the anticipated service date.

Can I bring my camera in to a Leica repair centre closer to my home instead of sending it back to Germany?

Presently, these repairs can only be done by the Customer Care department in Solms, Germany.

Leica Store Singapore - Leica Store Singapore

11 May, 10AM to 6.30PM

Leica Camera Asia Pacific invites you and your family to a fun-filled Saturday with us at the Marina Barrage. There is a whole line-up of activities that caters to everyone, including the little ones. Experience the V-Lux 4 with a snake charmer while the young ones get their faces painted. Photography classes will be conducted so you can learn how to properly capture your precious memories with your family.

10AM to 12PM – Family photography class

Learn how to capture your loved ones in action from our in-house specialists. Cameras will be provided. Limited to 20 participants on a RSVP basis. Email to marketing.lcap@leica-camera.com to reserve a slot.

2PM to 6.30PM – Open house for all

Include activities such as face painting, nature and macro photography, digi-scoping activities, bird-watching with Leica’s sport optics and M system test-drive.

Nature observation enthusiasts can look forward to experience Leica’s latest optical instruments in real outdoor conditions. Also, stand to win some attractive prizes in our spotting competition. Photography enthusiasts can test-drive the new Leica M with wide-angle optics to capture Singapore’s skyline.

Light refreshments will be served, so come and join us on 11 May at the Marina Barrage Roof Garden.

For more information, email us at marketing.lcap@leica-camera.com

Leica Store Singapore - Leica Store Singapore

by Tony Marin

By using a spontaneous and active eye, Tony creates images that capture the character and mannerisms of the wedding party, family and friends, the way they interact and contribute to the ceremony and its preparations. He prefers to observe his subjects as they create their own sense of theatre, highlighting the relationships between them.

Departing from the tradition of posed wedding photography, his method results in a sequence of images that feels closer to the experience of memory; a collection of candid fragments which not only function as a documentary, but also as a record of the event’s glamour and fascination. By allowing the subjects the freedom to enjoy the event naturally, he is free to style and compose the images, which are often influenced by the history of modern photography and cinema.

You are invited for an exclusive preview of the exhibition and also meet Tony Marin and find out more about his works.

Date: 22 March 2013
Time: 7.00PM
Venue:
Leica Store @ Raffles Hotel Arcade
328 North Bridge Road, Raffles Hotel Arcade
#01-18, Singapore 188719

RSVP by email to marketing.lcap@leica-camera.com by 20 March 2013.

Leica Store Singapore - Leica Store Singapore

Leica Store Singapore - Leica Store Singapore

Couple’s Portrait with Leica Camera

This Valentine’s Day, create lasting memories of you and your loved one with Leica. Your portrait will be taken with the sophisticated Leica S camera by a professional photographer at the Leica Store@Raffles Hotel Arcade.

Capture your most beautiful moments with a complimentary look by Estée Lauder, our official beauty partner as we treat you to a makeover that will have you date ready and camera ready.

To make an appointment*, email silvia.checco@leica-store.sg with your preferred time slot.

*Subject to availability. Terms & conditions apply.

	Date:	14 February 2013, Thursday
	Time:	10AM – 8PM
	Venue:	Leica Store @ Raffles Hotel Arcade 328 North Bridge Rd | #01-18
	Tel:	+65 6336 9555

Leica Store Singapore - Leica Store Singapore

Leica Store Singapore - Leica Store Singapore

Presented by Leica Akademie

Anuwat Burapachaisri, David Teo, Dick Van Leeuwen, Jamie Chan, Neo Deng See, XT Anonuevo

Leica Camera Asia Pacific is proud to feature the works of the above Leica Akademie participants. From reportage to landscape photography, this body of works encapsulates the knowledge gained by Leica Akademie participants through the various workshops delivered in 2012.

10 January to 14 March 2013
Leica Store @ Raffles Hotel Arcade
#01-18, 328 North Bridge Road

Leica Store Singapore - Leica Store Singapore

The new LEICA S raises the benchmark for medium format photography. High-resolution sensor coupled with legendary LEICA lenses ensures that you get the best quality shot. Afterall, a professional expects nothing less.

Now, you have the opportunity to test drive the new LEICA S and the newly developed CS lenses. Also, be among the first in Asia to try out the 30-90mm Vario zoom lens.

Date: 28 and 29 December 2012
Time: 10AM to 8PM
Venue: Leica Store @ Raffles Hotel Arcade

RSVP to raffles@leica-store.sg with your preferred time and date.

Leica Store Singapore - Leica Store Singapore